The Bridge between strategy and execution
We pride ourselves on our deep client-side, practitioner experience, combined with our successful management consulting capabilities. We have walked in your shoes.
We take a pragmatic, fit for purpose approach to problem solving and pride ourselves on developing strategies that can actually be delivered. We stick around to support the execution of these solutions.
Our practices span the end-to-end value chain, from strategy & corporate development, customer & operations, leadership, culture & capability, brand & marketing and program delivery and embedment. We also have a dedicated customer experience advisory called CXO2.
Our clients implicitly trust us to provide honest advice, work as extension of their team to deliver results and a return on their investment in us. We offer fairer value, given our fit for purpose, fast track approach, lower overheads with a senior team always working on the assignment.
We are based in Australia, with local state presence in NSW, QLD, VIC and SA.
This team also supports CXO2, our specialist customer experience consultancy business, and The Bridge for Good, our foundation
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OUR PRACTICES
The Bridge has six key practices, led by a Partner and supported by subject matter experts. The six practices cover strategy & corporate development, customer & operations, sales and distribution, culture, leadership & capability, brand and marketing and program delivery and embedment. We also have a dedicated Insurance practice for the general insurance and health insurance industries.
These practices are supported by our contemporary customer experience advisory, called CXO2.
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Board and executive advisory
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Market research and analysis
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360 Degree Review and Maturity Assessment
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Strategy development and facilitation
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Transformation programs and supporting business cases
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M&A, strategic partnering and white labelling
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Financial modelling and valuation
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Organisational design
Practice Lead
STUART BLAKE
MD & Co-Founder
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OUR KEY INDUSTRIES
The Bridge International work across Insurance, Financial Services, Retail, Utilities and Health, incuding mutual and governmment organisations.
The Bridge brings this cross-industry and international experience to to our clients, driving fresh, innovative thinking and problem solving.
INSURANCE
The Bridge is a leading boutique consultancy in the General Insurance and Health Insurance industries.
We have grown to service the whole Insurance ecosystem, nationally, across the end to end value chain through our six practices.
We are a proud sponsor of Insurance Council Australia (ICA) and ecosystem partner with Insurtech Australia.
FINANCIAL SERVICES
The Bridge consults into the broader financial service industry, bringing our practitioner experience to customer and operations.
We work with our clients on improving their end-to-end customer experience, through improved customer journeys, operating models, leveraging data and technology and uplifting leadership and people capability.
MUTUALS
The Bridge has a passion for the Mutual's sector, given their member-first driven purpose. With our successful track record advising many of the state based insurance mutuals, we are assisting the broader mutuals sector with growth and commercial strategies, member experiences, operations, partnering and capability uplift. We are a proud business associated member of the Business Council of Co-operatives and Mutuals (BCCM).
RETAIL & UTILITIES
The Bridge has worked for and with some iconic retail and utilities companies, co-designing and facilitating strategy, and consulting through our customer and operations practice to improve CX and efficiencies.
We have also worked with several retail and utility brands on their white label insurance strategies, customer value proposition and partnering.
HEALTH
The Bridge consults into the health Insurance, workers compensation and broader private health services, including NFP, across all our practices and across the end to end value change.
We always look at problem solving through the lens of customer, culture and commercial
CLIENTS WORKED WITH AND FOR
WHAT OUR CLIENTS HAVE TO SAY
“They were really partnering with us in all true senses of the word that aligned really nicely with our values and our way of working.”
“They also know how important it is for us to be member focused and get good member outcomes.”
"The Bridge brought all their diverse experience to the table and quite frankly, I think that choosing The Bridge as our lead advisor was a smart decision and one that's played out very well for us.”
Nick Reade, CEO RAA
POINT OF DIFFERENCE AND FAIRER VALUE MODEL
Insights from start-ups, mutuals to corporates and across industries and markets
Experienced executives and senior subject-matter experts
Local teams in four states working with local brands (SA, NSW, VIC, QLD)
Lower cost, more value, than the traditional consulting model
The Bridge has disrupted the consulting market by consistently providing leading industry talent at more competitive rates compared to traditional firms. We have deliberately structured our low-cost model to deliver greater value to clients.
Better quality, better outcomes, faster results
OUR SPONSORSHIPS
The Bridge is proud to be a platinium sponsor of the Insurance Council of Australia (ICA) annual dinner and a business associate member of the Business Council of Co-operatives and Mutuals (BCCM)
READ MORE ABOUT THE BRIDGE
Read more about the Bridge, our people and our services in the media
